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Thursday, 24 May 2018 09:33

Going Global Through A Comprehensive Marketing Strategy

“We have inculcated the culture of ‘what we don’t eat, we don’t let others eat’ and ‘Baked With Love’ in the workers. We always emphasise to our visitors that Julie’s is a Malaysian brand at all our overseas trade exhibitions. And we felt proud whenever they mentioned that although we are a small country, we are able to produce products of international standard. Through sheer hard work and perseverance, Julie’s products are now available in 80 countries and counting. By 2020, we expect to be in 100 countries.” says Mr. Martin Ang, the Director (Sales & Marketing). Mr Martin Ang, Director (Sales & Marketing) Perfect Food Manufacturing Sdn Bhd (Julie’s).

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  • Best Practices Type Case Studies
  • Industry Services
Thursday, 24 May 2018 09:28

Sabah Talented Engineers from Sabah Forest Industry Sdn Bhd – Pulp & Paper Mill, Sipitang.

"Today, many of our engineers and mill operators are well sought after by many pulp & paper mills in Indonesia. Furthermore, many of our engineers have been engaged by consultancy companies in Singapore to assist in design and construct new mills. Similarly, our engineers are also recruited by overseas machinery vendors such as Europe, USA and China to head their sales and services divisions," said Ir. Warrence Chan, IEM EXCO 2017/2018

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  • Best Practices Type Case Studies
  • Industry Services
Thursday, 24 May 2018 09:16

Rosfaniaga's Secret Recipe for Success

“Relationship between the different units in the company is closer than before and everyone is moving towards improvement in the company. I am delighted that more new ideas were submitted by workers and they are more adept at problem-solving. Most solutions came from the operators themselves. Before implementing Lean, I have to constantly seek information from my workers. Now, I was overwhelmed by the amount of information submitted to me. I have yet to submit any improvement ideas after Lean implementation since I was bombarded with tons of improvement ideas from my workers after Lean.” Fatimah Abdul Hamid, Managing Director, Rosfaniaga Services Sdn Bhd

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  • Best Practices Type Case Studies
  • Industry Agriculture
Saturday, 28 April 2018 11:57

Going Digital in the Age of Information: A Case Study

“For me, accounting is a complicated subject. But, once I learn about Wave, I realize I can actually do accounting without prior experience in the field. It does not mean that accounting is an easy feat for a non-accountant but the steps in Wave can be easily followed and the Wave community is pretty helpful in the learning process” – Mariani binti Rosily, admin and account executive, Rosfaniaga Services Sdn Bhd.

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  • Best Practices Type Case Studies
  • Industry Manufacturing
Wednesday, 25 April 2018 16:49

Mapping New Horizons in Agro-Tourism Sector

“Back in 2010, when I started to join MAEPS, we slowly received the crowd from the government by hosting and organising events such as service awards, convocations and weddings. Gradually, from five small events a month, now we have grown exponentially to host more than 30 events a month. I must say that we grow quite fast. Clients believe that MAEPS can grow, and this has inspired me to move forward and work to provide a fulfilling and exciting experience to visitors. One of the reasons for the fast growing, is the approach we use to connect the clients. We want to deliver a personalised services and create the personal touch to each client as we believe it is the most effective approach to encourage them to keep coming back. This is the Hospitality DNA that must be instilled in our team to give the best to our clients.” Norafizah Rahman (CEM), Chief Operating Officer MARDI MAEPS Sdn Bhd

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  • Best Practices Type Case Studies
  • Industry Services
Wednesday, 25 April 2018 15:10

Feb 2, 2018, The Edge Malaysia - An Incredible Journey

It was a clear April day when two young men walked into Jaffri Ibrahim's Office in Bukit Jambul, Penang, last year.

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  • Best Practices Type Newsclips
  • Industry Manufacturing
Friday, 20 April 2018 07:40

Going Seamless Boosts Customer Traffic

“We are seeing an online-to-offline (O2O) revolution that changes the way people shop. Ultimately, consumers expect a seamless shopping experience across various channels that can be accessed whenever and however they choose. The idea is to enhance customer shopping experience and retailers that do not meet these expectations will lose traffic. We want to simplify and personalize the shopping experience for our customers. We want them to continue coming into our stores to view our products and make a purchase anywhere, anytime, by paying online via their smartphones or tablets. Ultimately, we want to scale up deliveries, with each store being able to fulfill thousands of orders a day," Mr Lim Kim Heng, Managing Director, Senheng Electric (KL) Sdn Bhd.

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  • Best Practices Type Case Studies
  • Industry Services
Friday, 23 March 2018 10:13

Innovation in Work Process Towards High Performance

A new equipment, CE1 was invented to replace the existing segregator machine. The sketch and fabrication of a prototype portable loose fruit segregator were made by Chaah Estate’s workshop supervisor based on the need and work environment. This improvement project brought about improvements to the estate operations. The cost of handling loose fruit which was initially recorded at RM6.87/MT was reduced to RM 3.49/MT. This was a reduction of 49% of the actual cost. The cost of loose fruit collection which was previously at RM17/MT also showed an extensive reduction to RM8/MT and is noted as another accomplishment.

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  • Best Practices Type Success Stories
  • Industry Agriculture
Friday, 23 March 2018 10:08

Further Enhancing A Systematic Transportation Network

ICC managed to reduce the total ‘service disruption’ to 20 cases in April 2016. This achievement brought laurels to the team as they were close in meeting the earlier targeted number which was 23 cases. Not only that, one of Rapid Rail’s major successes recorded a total saving of RM1,386,555.50 through this project. Rapid Rail would have spent an amount of RM1,597,639 for new LIM Fans if the ICC Project was not a success.

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  • Best Practices Type Success Stories
  • Industry Services
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