PATENTED TELEKUNG INNOVATION WITH ITS UNIQUE AND INNOVATIVE FACE DESIGN
Siti Khadijah Dagang Sdn.Bhd (SKD) is formed to fulfill increasing market demands.It consolidates all functions related to the apparel production processes by employing 100% local workers to preserve the Siti Khadijah brand’s originality, inventiveness, and high quality products.
- Best Practices Type Success Stories
- Industry Manufacturing
- Company Name Siti Khadijah Dagang Sdn. Bhd. (SKD)
- Geographical Selangor
Best Practice on Digitalisation at CTRM

It is the aspiration of Composites Technology Research Malaysia (CTRM) to intensify its digitalisation initiatives to increase work efficiency and eliminate manual work processes. The key factor in the successful digital transformation of CTRM lies in having a transformation plan with a clear direction and the involvement of all employees with a commitment to invest in infrastructural technology for used by human resources skillful enough to apply the latest technology in improvement initiatives.
- Best Practices Type Video
- Industry Services
- Company Name Composites Technology Research Malaysia (CTRM)
- Geographical Melaka
Best Practice on digitalisation at TM Berhad

Telekom Malaysia Berhad (TM) commenced its digital transformation in 2016 and has since strengthened it by establishing the Value Programme which focusses on digitalisation and automation that are managed right up to the Group Chief Executive Officer level. Aspiring to be a competitive, customer-centric and technology-driven telecommunications market player, TM looks towards digital transformation to help realise this aspiration.
- Best Practices Type Video
- Industry Services
- Company Name TM Berhad
- Geographical Kuala Lumpur
Best Practice on Digitalisation at PLUS

PLUS commenced its organisational digital transformation in 1997 by undertaking various improvement initiatives through the use of technology such as introducing electronic toll payment with Touch 'n Go which was followed by SmarTAG and radio frequency identification (RFID). In line with the digital era, PLUS is commited to transform highway management through digitalisation and the latest technological innovations to provide the best experience for customers throughout the entire PLUS highway network. Learn more on how PLUS has digitalised its processes in enhancing productivity from this video.
- Best Practices Type Video
- Industry Services
- Company Name PLUS
- Geographical Selangor
Retaining Talent for Business Stability
"At G&P, we value our talent as they are the company's main asset. This is why G&P introduced the company profit sharing concept which adopts the PLWS (Productivity Linked Wage System) approach. This concept enhances the staff's sense of belonging and in turn drives their output based on the Key Performance Indicators (KPI). The extent of benefits will increase based on other contributors including quality of work, sharing of knowledge with others and even guidance to other staff." - Dato' Ir. Dr. Gue Se Sew, Founder & CEO, G&P Geotechnics Sdn Bhd
- Best Practices Type Case Studies
- Industry Services
- Company Name G&P Geotechnics Sdn Bhd
- Geographical Kuala Lumpur
Profit-sharing Bonus Distribution helps Employee Retention and Business Sustainability
"Employees are the main asset of Thumbprints, where highly motivated and productive employees are those who receive good treatment from their employers. The welfare of employees is paramount at Thumbprints. To ensure that the company continues to grow and at the same time employees receive rewards commensurate with their contributions, Thumbprints began implementing PLWS around 2009. We have set strategic goals through ensuring a win-win situation between employers and employees. The implementation of PLWS has enabled the company to achieve its strategic goal of 5% increase in sales and 7% increase in profitability. At the same time, employee minimum annual gross income has reached RM24,000 in 2020, and is expected to increase to RM30,000 by 2023. This is one of our proudest achievements where employee productivity increased to 65% and the absenteeism rate was also able to be reduced to 15%. I believe that Thumbprints will remain competitive in the future, thanks to the support and contributions of all our productive employees.” - Mr. Tam Wah Fiong, Chairman, Thumbprints Utd Sdn. Bhd.
- Best Practices Type Case Studies
- Industry Services
- Company Name Thumbprints Utd Sdn Bhd
- Geographical Selangor
Latency Automation Service Enhancement Remedy (Laser) Towards the Autonomous Network Operation Centre
Latency is one of the variables to measure the performance in data communication. Good latency reflects to a better service experience. However, the latency is difficult to monitor and track as the value keep on changing as the routing in the Internet environment is dynamic. Delay in handling troubleshooting activities for latency issue is the problem statement for this project. Data from the customer complaint on the latency being analyzed for improvement. We choose this project to reduce the restoration cycle time and increase the productivity, hence add value to service and boost customer satisfaction. Causes and effects of the issue have been analyzed using various tools and technique.
- Best Practices Type Case Studies
- Industry Services
- Company Name TM Berhad
- Geographical Kuala Lumpur
Innovative Solution of L-Methionine 25kg Packing Operation Processes System
CJ Bio Malaysia Sdn Bhd (CJM) is a company set-up by CJ CheilJedang Corporation (a major shareholder) from South Korea. We are a global feed amino acids manufacturer that supplies customers in 6 continents. CJ was founded as in 1953 as a sugar manufacturer and was originally part of Samsung Group. CJ Bio Malaysia was incorporated on 10th October 2011 and we had started our production in 2015, producing 100,000 metric tons of L-Methionine.
- Best Practices Type Case Studies
- Industry Manufacturing
- Company Name CJ Bio Malaysia Sdn Bhd
- Geographical Terengganu
Less Efficient Recycle Waste Management by Business Partners At PLUS’ Rest And Service Area
Projek Lebuhraya Usahasama Berhad (PLUS) was incorporated on 27 July 2011 to undertake the consolidation of major highway concessionaires in Malaysia acquired under a single entity including Projek Lebuhraya Utara- Selatan Berhad which was founded on 3 May 1988. PLUS, with the 1017-km length of expressways, is the largest expressway concessionaire in South-East Asia and eight in the world with over 30 years of experience.
- Best Practices Type Case Studies
- Industry Services
- Company Name Projek Lebuhraya Usahasama Berhad (PLUS)
- Geographical Selangor