“In the era of Industry 4.0, the services sector is not excluded from the digital revolution. Through Robotic Process Automation (RPA), repetitive and mundane activities which are rule-based have been automated, thus increasing the organisation’s productivity. Our people now focus on delivering more value-added activities and enhancing customer experience.” Chua Lee Kiang, Partner, Ernst & Young Advisory Services Sdn. Bhd.
Tuesday, 26 March 2019 15:40
Automating Business Processes using Robotics Software
- Best Practices Type: Case Studies
- Industry: Services
- Company Name: Ernst & Young Advisory Services Sdn Bhd (EY)
- Geographical: Kuala Lumpur
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