Monday, 16 November 2020 11:09

Impact of the LEAN Management Process

LEAN project has helped the company create an SOP for the customer service workers and the cashiers to reduce the finding time and make the inventory management easy and manageable. The team members also mutually agreed on creating a standard manual of 5S practice to guide the business operation at PTAF. It will then be used at three central locations- small equipment store, payment counter and electrical store. The 5S practice has improved the in-store environment and storage system, reducing the lead time in the selling process and inventory management. PTAF has made significant progress in its operations after the implementation of the LEAN program. Through Project 1, the company made tremendous progress in lead time where prior to LEAN implementation, it needed approximately 34 minutes to complete a whole selling task. After implementing LEAN, it only needs 27 minutes which brings the total reduction to 21 percent. The Process Efficiency and First Time Quality rate also increase from 60 percent and 0.95 to 63 percent and 0.98, respectively.

  • Best Practices Type Infographics
  • Industry Services
  • Company Name PTA First (M) Sdn Bhd
  • Geographical Terengganu
Monday, 16 November 2020 11:02

Leading the Wholesale and Retail Trade with Electrical Appliances Business

PTA First is currently thriving as the largest Malaysian Electrical Appliance Store in the wholesale and retail trade in the east coast region. In order to maintain its achievements, PTAF is always offering attractive pricing strategies to help the locals to own the electrical appliances they’ve always wanted to have. However, to stay competitive in the market, business strategies have to be tied up with the effort to reduce waste through LEAN projects. A total of four LEAN projects were conducted, starting from 14th of March and ended on 6th of September 2017.Through these projects, PTAF is not only able to eliminate wastages in existing work processes; it can also increase service quality to customers which subsequently contributes to the company’s revenue. Haji Anuar Husain, Founder, PTA First (M) Sdn Bhd.

  • Best Practices Type Case Studies
  • Industry Services
  • Company Name PTA First (M) Sdn Bhd
  • Geographical Terengganu
Monday, 16 November 2020 10:57

Leading with Guidance and Experience

Leading with Guidance and Experience

Jasni spent 9 years as a Regional Head in Sabah, overseeing MPC’s progress and its AJV Unit which dealt with JV programmes and also linked MPC to international organisations. Being Regional Head exposed him to the marketing side of the programmes as well as organising various seminars and training courses for foreign participants. Jasni’s excellence in his work gave MPC confidence in Jasni’s leadership abilities which is why, in 2002, he was promoted to Director of MPC’s Corporate Division. Unlike his previous position, Jasni’s new position placed him in charge of procurement and payment processes which meant that he was soon managing various levels of staff that spanned from executives to support staff.

  • Best Practices Type Infographics
  • Industry Public Sector
  • Company Name Malaysia Productivity Corporation (MPC)
  • Geographical Selangor
Monday, 16 November 2020 10:48

Tn Hj Mohammad Jasni Abdul Aziz Building Leadership through Hard Experience

As Regional Head, Jasni was required to find ways to establish MPC’s presence in Sabah and familiarise the local business community with MPC’s initiatives and programs. One of his methods was to involve MPC with several major events in Sabah. His job required him to be aggressive but also diplomatic so as not to overrule pre-established agencies in Sabah. The social and political delicacy surrounding his job trained Jasni to develop excellent negotiation skills. Whenever a big event was organised and involved other agencies, Jasni would carefully negotiate with these parties to work together as a team. Doing so required good communication and listening skills. Jasni found that when people feel heard, they were more likely to explore possibilities and come to a win-win solution. Often, he would try to find commonalities so that he could build rapport with them.

  • Best Practices Type Success Stories
  • Industry Public Sector
  • Company Name Malaysia Productivity Corporation (MPC)
  • Geographical Selangor
Monday, 16 November 2020 10:42

Opening Doors To Opportunities & Experience: The Power Of Networking

Opening Doors To Opportunities & Experience: The Power Of Networking

As NPC began to grow its reputation and connections, the organisation was invited to many events within the industry, allowing Ahmad Berek to meet all kinds of people at these multi-racial events and have unique experiences. This was what developed his affinity for people. At the core of many great leaders is high emotional intelligence (EG). EQ is the ability to identify and manage one’s own emotions and others as well. This is a skill found in many great communicators and leaders who use it to connect with others on a very human level. As a people person, Ahmad Berek possessed strong EQ which resulted in strong people skills. He fostered strong connections with NPC’s stakeholders, building their confidence in him. In the office, he would ensure he had good rapport between himself and his staff.

  • Best Practices Type Infographics
  • Industry Public Sector
  • Company Name Malaysia Productivity Corporation (MPC)
  • Geographical Selangor
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