Thursday, 06 February 2020 10:03

Teaming Up to Open More Possibilities

Apart from the conventional cash and credit card payment system, all of Cibiuk outlets are equipped with multiple cashless payment systems, such as the Boost app and Touch n Go, in an attempt to provide the customers with convenience and flexibility to make their payment.Since the launch of the food delivery service provided by Grab in 2018, restaurants on Grabfood have also recorded an average increase up to 20% in revenue. Cibiuk tapped into this channel in order to stimulate its transaction growth during the identified low peak hours from the POS system and subsequently created a systematic operational flow that fully utilises the digitised platforms.

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  • Best Practices Type Infographics
  • Industry Services
  • Company Name Rumah Makan Cibiuk Food Industries Sdn Bhd
  • Geographical Selangor
Thursday, 06 February 2020 09:58

Supervising the Operations from End-to-End

Supervising the Operations from End-to-End

Secret Recipe has strict requirements and control over food quality, including raw materials for export. Secret Recipe has invested heavily on machinery and technology as productivity booster, streamlining business unit’s work and eliminate potential human errors. From manual, mass production to automation, Secret Recipe has deployed more automated systems onto the assembly line to perform human tasks that enabled Secret Recipe to supply high and consistent quality products to worldwide outlets. Secret Recipe engages local audit in franchisees’ country to assure the service and product quality is consistent and in compliance with the Malaysia HQ standards.

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Wednesday, 05 February 2020 09:06

Digitalising Retail Business to Enhance Service Quality

Apart from the creation of effective marketing strategies, digitalising some of the business activities has also enabled the monitoring of our 8 outlets’ sales activities remotely. In addition, based from the sales data gathered in Slurp! POS system, the inventory and stock management also became smoother since RMCFI is able to create an accurate projection of required raw materials for a certain period of time. Furthermore, the data compilation from Slurp! greatly helps RMC to focus on critical areas of improvements, especially our food dan services quality which are highly regarded by our patrons. Jamaluddin Omar, Manager Cibiuk Putra Kajang, cum Director RMC Food Industries Sdn. Bhd.

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  • Best Practices Type Case Studies
  • Industry Services
  • Company Name Rumah Makan Cibiuk Food Industries Sdn Bhd
  • Geographical Selangor
Thursday, 30 January 2020 10:24

Developing A Distinctive Business Like No Other

Secret Recipe has gone through many ups and downs since its establishment. Leveraging on our strengths of producing high quality and appetizing cakes, Secret Recipe has established its brand in the F&B industry in both local and international markets. For business expansions, Secret Recipe offers potential investors to be franchisees, working hand in hand to grow business together. Secret Recipe will strive to maintain its vision to be the best and continue to grow. Patrick Sim, Business Development, Director,Secret Recipe Cakes and Café Sdn. Bhd.

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Friday, 17 January 2020 09:06

The Edge Malaysia - What Employees Think Of Work (23 December 2019)

The Edge Malaysia - What Employees Think Of Work (23 December 2019)

It's the time of the year when employees negotiate salaries and increments, start job hunting and look for a career change. Interestingly, recruitment agency Michael Page found Malaysians still fairly optimistic about the job market in 2020 despite the constant barrage of news forecasting a slowdown in the economy next year. The survey found that the top reason for employees resigning is because of better opportunities elsewhere. The survey also revealed what Gen X and millennials see as important in their work place.

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  • Best Practices Type Infographics
  • Industry Others
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