Better asset management for cost minimisation (2015)
The initiatives from Innovative and Creative Circle (ICC) project are beneficial to UKM Medical Centre (UKMMC) in overcoming all the hitches in accelerating the asset budget application process. A system knowns as eKBBA was developed based on the ICC finding. Now, UKMMC is able to save time in work processing and customer response time by 5,076 minutes in a month. In terms of cost saving, this ICC project managed to save RM4.2 million in 2013 and 2015.
- Best Practices Type Case Studies
- Industry Public Sector
- Company Name UKM Medical Centre (UKMMC)
- Geographical Selangor
Improving the officers’ submission of progress reports during study leave (2015)
All officers at University Malaysia Terengganu (UMT) who further their education are required by the university to submit the scheduled academic progress report during the period of study leave. They are required to submit individual progress report once in every six months. Late in submitting the report had made UMT to implement an Innovative and Creative Circle (ICC) project for boosting productivity and efficiency. Online system for the submission of the academic progress reports known as e-Cube was developed and has successfully brought down the percentage of unsubmitted academic reports from 46.5 percent in 2010 to 7.2 percent in 2012.
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- Best Practices Type Case Studies
- Industry Public Sector
- Company Name University Malaysia Terengganu (UMT)
- Geographical Terengganu
Minimising time and processes for the approval of application on development services (2015)
The LEAN initiative is introduced to bring about a change to UPM services especially for the approval of application on development services. After the implementation of LEAN, this services has improved significantly with a shorter time of 8 days as compared to 15 days previously. The overall LEAN results achieved for this project are in the process time of only 424 minutes, waiting time are 3,480 minutes while lead time takes only 3,904 minutes.
- Best Practices Type Case Studies
- Industry Public Sector
- Company Name Universiti Putra Malaysia (UPM)
- Geographical Selangor
Innovation of Ezhajj system in obtaining feedback for hajj offers (2016)
It was recorded in 2013 that the number of feedbacks not returned for hajj offers amounted to 103. The implementation of this ICC project has reduced the numbers from 103 cases to 0, indicating a 100 percent improvement. Not only that, the time taken in dealing with feedback that were not returned for hajj offers also has reduced to 1 day as compared to 16 days previously.
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- Best Practices Type Case Studies
- Industry Services
- Company Name Lembaga Tabung Haji
- Geographical Kuala Lumpur
Developing bio-fruitful enzyme in managing food waste disposal (2016)
The innovation in the food disposal process at Kedah Medical Centre (KMM) has reduced the food disposal cost to 68.55 percent. Not only that, the utility cost has also decreased to RM 755 as compared to RM874 previously. Consequently, this innovation of developing bio-fruitful enzyme has helped in producing efficient work and this alone manages to save a total overtime cost of RM1,680 monthly. This has also contributed in a cost reduction of RM22,481 per year after the implementation of their ICC project.
- Best Practices Type Case Studies
- Industry Services
- Company Name Kedah Medical Centre (KMM)
- Geographical Kedah