Tuesday, 12 January 2021 09:39

From I Don’t Know to Now The World Knows

“In order to attract even more foreign tourists, HCA improved its mangrove tour services by diving deeper into the world of fireflies; amassing as much information through local observation, reading as well as attending knowledge events, and sharing the knowledge. This enabled us to give interesting and finely detailed explanations about these amazing creatures, and this is what differentiated HCA from other operators. Foreign tourists are more interested in the concept of edu-tours (educational tours) and it is this concept that local operators need to offer in order to rank Malaysia as among the must-visit places on the world map. Besides that, collaboration with other product providers in the locality is also very important, so that there is a welcome diversity of local offerings. In turn that will attract tourism spending and raise the local economy and resident’s income. This is HCA’s firm belief in helping to form a sustainable tourism ecosystem in Cherating.” Mr. Mohd Hafiz Abdul Majid, Founder of Hafiz Cherating.

Tuesday, 12 January 2021 09:33

Automation is the Way to Go

ARBA developed an impressive 12 systems all in-house, divided into two categories namely Customer First Delivery and Innovation for Productivity. The Customer First Delivery systems were created to enable ARBA to analyse data automatically for customer profiling to understand their behaviour and thus formulate more effective marketing strategies. This aims to raise sales through well-targeted promotions.

  • Best Practices Type Infographics
  • Industry Services
  • Company Name Arba Travel & Tours Sdn Bhd
  • Geographical Selangor
Tuesday, 12 January 2021 09:23

The Travel Company with a Twist of Hi-Tech and A Lot of Faith

“ARBA offers unique travel experiences, especially its tours package for overseas holidays. In fact, ARBA always promotes a difference in both inbound and outbound travel practices by the company as it ensures that all its packages offered must have these advantages; ‘No tourist traps’, ‘Super saving, budget or premium choices’, ‘Halal food and prayers cared for’, ‘Fully licensed and trusted’, ‘Joined tour or private tour’ and ‘Strategically located accommodation’. To fully optimise its work efficiency, ARBA approaches this aim by digitalising almost all of its work processes, thus enabling its workforce to concentrate on the most important activity; sales, which can then be truly focused on and done more efficiently. For ARBA, the harnessing of approved customer profiling data is very critical in ensuring that ARBA’s marketing campaigns are directed towards the most appropriate target groups.” Mr. Ammar Roslizar, Chief Executive Officer, Arba Travel & Tours Sdn Bhd.

  • Best Practices Type Case Studies
  • Industry Services
  • Company Name Arba Travel & Tours Sdn Bhd
  • Geographical Selangor
Tuesday, 12 January 2021 09:16

The Continuous Efforts of Crush Pix to Enhance Local Businesses

As the world moves further into the digital era, CPP plays its part in providing the best and convenient mobile application for Muslim globetrotters. CPP has created an app for a renowned travel agent MN Ajwa Travel, called TRVLSM that allows travel agents to perform marketing campaigns for their products and services. While the app is not yet available on Google Play Store and App Store, users are able to register their account first on the website - travel.ziarah.com.my. The application digitises the entire process of storing essential documents and information of the travellers, including passport and personal details in the internal cloud system. Apart from providing the convenience of hassle-free ticket and accommodation booking process, it also manages the whole trip virtually and puts ease on the travellers’ mind.

  • Best Practices Type Infographics
  • Industry Services
  • Special Issue Industry 4.0
  • Company Name Crush Pix Production
  • Geographical Selangor
Tuesday, 12 January 2021 09:04

Enhancing Growth in Creative Industry through Passionate Lensmen

Today’s technology is not just about creating new versions of systems, it also requires creativity as an essential ingredient for every problem solving. We would never settle for the quickest or easiest solutions, we will always focus our creative energies to develop a plan to overcome any challenges we are facing. Furthermore, our team members are passionate about what they do and often bring new ideas to the table. It has been our dream to develop an online store and become well known throughout Malaysia. While some efforts may better than the others, the team takes the initiative to transform its vision into reality through their creative eyes. Mr. Kamal Naser, Multimedia Director, Crush Pix Production.

  • Best Practices Type Case Studies
  • Industry Services
  • Special Issue Industry 4.0
  • Company Name Crush Pix Production
  • Geographical Selangor
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