Understand markets, customers, and capabilities (21)
The Edge Malaysia, October 7, 2019 - Retail banking distribution model to evolve by 2025, says BCG
The branch-centred distribution model for retail banks is set to evolve in almost every country by 2025. This is in response to changing consumer preferences in the area of smart digital banking, which is available across channels and tailored meet their immediate needs. The new model will be more automated, channel agnostic and capable of meeting individual needs, according to a recent report by Boston ConsultingGroup (BCG).
- Best Practices Type Newsclips
- Industry Services
The Edge Malaysia - Malaysian Consumer Confidence (5 August 2019)
Malaysian consumers are the 10th most confident globally, based on The Conference Board Global Consumer Confidence Survey that was produced in collaboration with Nielsen. The index score of 110 points in 2Q2019 is a slight dip compared with the 115 points posted in 1Q2019 and 117 points in the same quarter last year. The consumers' perception of local job propects, personal finances and intentions/readiness to spend. These are some of the findings of the survey.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia -Tourist Arrivals to Malaysia & Spending Trend (29 July 2019)
Malaysia's tourist arrivals and receipts saw an improvement in the first three months of 2019 compared with a year ago as we welcomed 6.7 million tourists compared with 6.62 million previously. However, there was a 1.5% decline in arrivals from Singapore - the country's biggest tourist market - to 2.62 million and a 3.8% decline in spending to RM6.17 billion in receipts. Meanwhile, arrivals from Saudi Arabia - our biggest per capital spenders - declined by a fifth. At the same time, arrivals from Vietnam, China, South Korea and India rose with receipts from total tourist spending improving 16.9% to RM21.4 billion. Of this, Chinese arrivals accounted for RM3.71 billion and Indonesian arrivals, RM2.83 billion.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia - Online Shopping Habits of Malaysians (20 May 2019)
Although mobile commerce is booming globally, Malaysians still prefer to shop online using desktops. Only one out of three transactions last year was made with the use of a mobile device, according to Picodi.com. Here are some interesting figures on how Malaysians shop online, based on the global e-commerce platform's internal data last year.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia - Digital Around The World in 2019 (1 April 2019)
According to Digital 2019, a global digital yearbook, the big story in this year's data is the accelerating growth in internet users. More than 360 million people came online for the first time in 2018, at an average rate of more than a million new users each day.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia - 8 Predictions for the tech scene in Southeast Asia (18 March 2019)
In February last year, Catcha Group made several predictions that it felt could reshape the region's tech scene until 2020. About a year later, here's an update on what has occurred so far.
- Best Practices Type Infographics
- Industry Others
Efficient Retail and Supply Chain Management with KATSys
Initially, the work of scanning, recording, and invoicing of each card was done manually. KAT believes that this technique is not sustainable in the long run as these cards are rather small and highly prone to be misplaced. It is also almost impossible to trace the losses, if any, due to the sheer volume and number of parties involved in each retail and supply chain-related activities. The emergence of advanced technology and the Internet of Things (IoT) have enabled KAT to design a system that is able to remotely monitor the whole work process with great detail and generate reports which can be retrieved by both the principals and distributors in real time.
- Best Practices Type Infographics
- Industry Services
- Company Name KAT Group of Companies
- Geographical Selangor
Weaving Best Advertisements with Good Client Rapport
Success in the advertising business hinges on building up trust and collaboration with clients. It is important for FCB KL to work with the right client. The agency is very selective in choosing its projects to ensure that the values they promote are in sync with FCB KL’s mission and vision to create big transformative ideas that drive change.
- Best Practices Type Infographics
- Industry Services
- Company Name FCB KL
- Geographical Kuala Lumpur
KAT Group Takes Retail Industry to the Next Level of Business Expansion
“KATSys development is a result of the 20 years of experience gained as a distributor in the industry and numerous version iterations and product improvements. This innovative software is very comprehensive as it automates key work processes and resolves many issues faced in monitoring the products at every levels be it from the principals or up to the point it reaches the retailers. As a matter of fact, we strongly believe that we have a highly capable tool that we would like to share with others in the industry for them to be able to benefit from our solution and solve their distribution headaches.” Datuk Ir. Khairol Anuar Mohamad Tawi, CEO of KAT Technologies Sdn. Bhd.
- Best Practices Type Case Studies
- Industry Services
- Company Name KAT Group of Companies
- Geographical Selangor
Creating Messages that Influence and Change Consumer Behaviour
“We do not have a hierarchical structure, no red tape, and no rooms. Everyone literally works together side by side. As the CEO, I don’t live in ivory tower...I move around, get my hands dirty, and do the same amount of work the junior staff does. Our clients know that when they come to the agency, they are dealing directly with the decision maker. This is our culture.” Shaun Tay, Co-owner/Chief Executive Officer, FCB Kuala Lumpur.
- Best Practices Type Case Studies
- Industry Services
- Company Name FCB Kuala Lumpur
- Geographical Kuala Lumpur
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Creating Innovative Telekung Design
Even though telekung has a constant demand from the users, most telekung sold in the market do not provide adequate facial comfort due to different individual’s face sizes as well as the usage of inelastic material in telekung manufacture. This gives SKA the opportunity to introduce a telekung which tenderly envelops the face while leaving the forehead undisturbed. This became the first innovation of prayer outfit in the local market.
- Best Practices Type Infographics
- Industry Manufacturing
- Company Name Siti Khadijah Apparel
- Geographical Selangor
Indulging Tourists with Chocolates
It was founded by S.C. Teng, who loves chocolate since he was a child. The aspiration to own world-famous chocolate emporium in Malaysia comes after he noticed that tourists had the habit of buying souvenirs at the airports, especially chocolates as explained by Queenie Teng, Executive Director of Harriston Group
- Best Practices Type Infographics
- Industry Services
- Company Name Harriston Group
- Geographical Kuala Lumpur
Fulfilling the Demand
To meet the rapidly growing demand of their products, Hernan always ensures the main raw material, the Musang King pulp, is in sufficient supply for their products. This is done to guarantee Hernan’s products are constantly in the market after aggressive promotional and marketing activities. The company acquired a 40-acre durian orchard in Raub, Pahang, as their main raw material source for their product. This orchard successfully obtained the AQSIQ certification from the People’s Republic of China.
- Best Practices Type Infographics
- Industry Agriculture
- Company Name Hernan Corporation Sdn Bhd.
- Geographical Selangor
Melaka, Diamond on The Rough
With Tourism Melaka as the forerunner of the tourism sector, equipped with its focus in boosting the industry for the state and for Malaysia, Melaka will surely have visitors booking the state again for the next visit.
- Best Practices Type Infographics
- Industry Services
- Company Name Tourism Melaka
- Geographical Melaka