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Drawing Tourism with Old World Charm
Understanding that their guests are driven by curiosity to explore Melaka’s culture and heritage, Casa del Rio readily caters by providing guests with the modern comforts of a 5-star luxury stay along with a curated experience of historical Melaka.
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- Best Practices Type Infographics
- Industry Services
- Company Name Casa Del Rio Melaka
- Geographical Melaka
A 5-Star Home Away From Home in Historical Melaka
Success in the hospitality industry boils down to teamwork between departments and, on your part as a manager, keen discernment. It is about being able to recognise potential in different aspects of the business, especially when it comes to recruiting. People who can enhance the business are valuable assets and you must be able to work out who they are. I have witnessed a waitress being promoted to a restaurant manager after a few years of training. Training is so essential. You train a person not to just perform their job well but to be able to take over a higher position when the time comes. Michael Quay, Hotel Manager.
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- Best Practices Type Case Studies
- Industry Services
- Company Name Casa Del Rio Melaka
- Geographical Melaka
The Edge Malaysia, March 2, 2020 - Making It Easier to Shop for A Solar Power System
Installing a solar power system in the home can be a tedious process for consumers. First, they have to find a provider with a good reputation or pricing. If financing is needed, they have to look for a bank that can meet their needs. Then, they need to get in touch with their provider for their maintenance needs. Understanding to this pain point, technology provider OpenSys Technologies Sdn Bhd recently launched buySolar, the country's first one-stop online solar marketplace. The platform connects consumers with solar power system providers, banks and other players. The company is a subsidiary of Bursa Malaysia-listed OpenSys (M) Bhd.
- Best Practices Type Newsclips
- Industry Services
- Special Issue Industry 4.0
- Company Name OpenSys Technologies Sdn Bhd
- Geographical Selangor
Berita Harian, Februari 14, 2020 - ShopeePay E-dompet Pertama Sertai DuitNow
Payments Network Malaysia (PayNet) dan Shopee bekerjasama menjadikan ShoopeePay sebagai e-dompet pertama platform e-dagang yang menyertai ekosistem DuitNow. Dengan kemasukan ShopeePay dalam ekosistem DuitNow, pelanggan Shopee boleh memindahkan wang dengan segera di antara e-dompet ShopeePay dan akaun daripada 40 bank serta lima e-dompet lain.
- Best Practices Type Newsclips
- Industry Services
- Company Name Shopee Malaysia
- Geographical Kuala Lumpur
New Straits Times, January 9, 2020 - TM Unveils Sim Card for Tourists
TELEKOM Malaysia Bhd (TM) has introduced unifi Travel Pass, a tourist SIM in Malaysia, in partnership with Tourism Malaysia for the Visit Truly Asia Malaysia 2020 campaign. As part of the collaboration, TM through its premier convergence brand-unifi- has introduced a special mobile plan called unifi Travel Pass, designed exclusively for tourists visiting Malaysia.
- Best Practices Type Newsclips
- Industry Services
- Company Name Telekom Malaysia Bhd (TM)
- Geographical Kuala Lumpur
The Edge Malaysia - Domestic Tourism Performance 2018 (2 September 2019)
The number of domestic travellers grew 7.7% year on year to 221.3 million in 2018. The travellers, who included repeat visitors and day trippers, spent a total of RM 92.5 billion, up 11.4% y-o-y. The bulk of their expenditure was for shopping (37.6%), followed by automotive fuel (14.7%) and food and beverage (13.8%). The main reasons for the domestic travel were to visit relatives and friends (40.6%), shopping (34.7%) and leisure (10.4%). Selangor was the most visited stae last year, followed by Sabah, Sarawak, Federal Territory of Kuala Lumpur and Pahang. Those with household incomes of RM1,001 to RM3,000 per month travelled most domestically last year.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia, November 11, 2019 - The Silent Juggernaut
Datuk Kenny Goh and his brothers, Hendry and Chee Seng, got their first computer in the early 1990s. They were, respectively, 17, 14 and 11 years old at the time. Their obsession with video games ignited a passion for technology. And after they had internet connection, the began fiddling around with the computer to see how it worked.
- Best Practices Type Newsclips
- Industry Services
- Company Name Macrokiosk Malaysia
- Geographical Kuala Lumpur
The Edge Malaysia, October 7, 2019 - Retail banking distribution model to evolve by 2025, says BCG
The branch-centred distribution model for retail banks is set to evolve in almost every country by 2025. This is in response to changing consumer preferences in the area of smart digital banking, which is available across channels and tailored meet their immediate needs. The new model will be more automated, channel agnostic and capable of meeting individual needs, according to a recent report by Boston ConsultingGroup (BCG).
- Best Practices Type Newsclips
- Industry Services
The Edge Malaysia - Malaysian Consumer Confidence (5 August 2019)
Malaysian consumers are the 10th most confident globally, based on The Conference Board Global Consumer Confidence Survey that was produced in collaboration with Nielsen. The index score of 110 points in 2Q2019 is a slight dip compared with the 115 points posted in 1Q2019 and 117 points in the same quarter last year. The consumers' perception of local job propects, personal finances and intentions/readiness to spend. These are some of the findings of the survey.
- Best Practices Type Infographics
- Industry Others
The Edge Malaysia -Tourist Arrivals to Malaysia & Spending Trend (29 July 2019)
Malaysia's tourist arrivals and receipts saw an improvement in the first three months of 2019 compared with a year ago as we welcomed 6.7 million tourists compared with 6.62 million previously. However, there was a 1.5% decline in arrivals from Singapore - the country's biggest tourist market - to 2.62 million and a 3.8% decline in spending to RM6.17 billion in receipts. Meanwhile, arrivals from Saudi Arabia - our biggest per capital spenders - declined by a fifth. At the same time, arrivals from Vietnam, China, South Korea and India rose with receipts from total tourist spending improving 16.9% to RM21.4 billion. Of this, Chinese arrivals accounted for RM3.71 billion and Indonesian arrivals, RM2.83 billion.
- Best Practices Type Infographics
- Industry Others
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Aug 26, 2019, The Edge Malaysia - MAHB Helps Drive Inbound Tourism
For the first five months of 2019, Malaysia welcomed a total of 10.59 million tourists, 4.8% more compared with the same period last year. While the growth was healthy, there is still room for improvement as the country aims to attract 30 million tourists under the upcoming Visit Malaysia 2020 campaign.
- Best Practices Type Newsclips
- Industry Services
- Company Name Malaysia Airports Holdings Bhd (MAHB)
- Geographical Selangor
Shifting the Local Hospitality Industry towards Islamic-Oriented Practices
Located in the middle of Kuah town, AHL is frequently visited by tourists from all over the world. In its fourth year of operation, AHL receives many international guests, mainly from Middle East, China, India and Europe, which makes up 60% of its overall guests and the rest are the locals. Although AHL is 100% Syariah-compliant, this does not deter the hotel from receiving approximately 30% of Non-Muslim guests from staying at the hotel. Another attractive feature of this hotel is the preparation of Muslim prayer set in the room for the Muslim guests. The set is inclusive of a holy Quran, Yassin and praying mat to help the Muslim guests to perform their prayers easily in the room.
- Best Practices Type Infographics
- Industry Services
- Company Name Adya Hotel Langkawi
- Geographical Kedah
Enhancing the Tourism Experience with Islamic-Oriented Hotel
“Incorporating Islamic values in luxury hotels management proved to be a game-changer for us as the room occupancy rate reached up to 60% during Ramadhan, a feat achieved by only a few in the Malaysian hotel industry. The Syariah-compliant Hotel as well as Muslim-friendly Hotel has its own special values and uniqueness when compared to other conventional hotels. With a firm belief in our distinctive hospitality service, Adya Hotel successfully made a name as one of the most unique and competitive hotels in Langkawi which also contributed to its business sustainability until now”. -Razmi bin Rahmat, General Manager of, Adya Hotel Langkawi.
- Best Practices Type Case Studies
- Industry Services
- Company Name Adya Hotel Langkawi
- Geographical Kedah
The Edge Malaysia - Online Shopping Habits of Malaysians (20 May 2019)
Although mobile commerce is booming globally, Malaysians still prefer to shop online using desktops. Only one out of three transactions last year was made with the use of a mobile device, according to Picodi.com. Here are some interesting figures on how Malaysians shop online, based on the global e-commerce platform's internal data last year.
- Best Practices Type Infographics
- Industry Others