Establish service delivery governance and strategies

Establish service delivery governance and strategies (2)

Tuesday, 17 September 2019 11:45

June 10, 2019 - The Edge Malaysia - Plugging The Leaks !

As a precious natural resource, water is an essential commodity that must be managed sustainably. Yet daily, there is loss of water, especially in the water service cycle and the Federal Government is now aiming to reduce the national Non-Revenue Water (NRW) from 35% to 31% by the end of the 11th Malaysia Plan. Managing NRW is not a simple matter. It involves significant operational effort and becomes more costly as NRW reduces. One of the main contributors to loss of water is aging pipes, many of which were likely installed decades ago. Due to this aging infrastructure, the pipes are prone to breakage under pressure which leads to leakage that results in NRW.

  • Best Practices Type Newsclips
  • Industry Public Sector
  • Geographical Johor
Friday, 23 March 2018 09:32

Virtuous Governance and Integrity Towards An Esteemed Conglomerate

“This recognition is deemed essential as SBK line was completed two weeks prior to deadline and witnessed a cost saving of RM2 billion. The first phase of the project was completed by 16 December 2016, two weeks earlier to its projected schedule which was on 31 December 2016. SBK line brought laurels by being a national icon among many other projects underlining effective delivery and cost savings. The second phase of the SBK line was completed in July 2017, again two weeks earlier from its deadline. This led to an astonishing achievement as we only spent RM21 billion as compared to the budgeted amount of RM23 billion for the SBK Line,” said Dato’ Najmuddin Abdullah, the Director of Strategic Communication & Stakeholder Relations Division, MRT Corp.

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  • Best Practices Type Success Stories
  • Industry Services
  • Company Name Mass Rapid Transit Corporation Sdn Bhd (MRT)
  • Geographical Kuala Lumpur
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