A 5-Star Home Away From Home in Historical Melaka
Success in the hospitality industry boils down to teamwork between departments and, on your part as a manager, keen discernment. It is about being able to recognise potential in different aspects of the business, especially when it comes to recruiting. People who can enhance the business are valuable assets and you must be able to work out who they are. I have witnessed a waitress being promoted to a restaurant manager after a few years of training. Training is so essential. You train a person not to just perform their job well but to be able to take over a higher position when the time comes. Michael Quay, Hotel Manager.
Food tourism With Malaysian Delicacies The Digital Way
“Our motto at iCookAsia is to produce quality content often and fast. It is the most important thing when it comes to sustaining a digital media platform. Audiences want informative content that introduces them to something new and as content creators, it is our responsibility to uphold this.” Ezmir Razali, CEO of iCookAsia
Delivering Cutting-edge Innovative Terminal Tractor Technology
Terberg Tractors Malaysia has achieved market leader status in the Malaysian market because we offer a one-stop cradle to grave solution. We not only make and deliver the tractor but we also take care of it from day one. Our focus has always been to deliver best-inclass equipment and expertise to improve efficiency and competitive advantage for our customers. Mr Boo Wei Ching, Director of Terberg Tractors Malaysia
Empowering Patients to Actively Participate in their Own Healthcare via Wearable Devices
Advances in clinical, medical and data sciences coupled with technology and their convergence under the fourth industrial revolution are paving the way for unprecedented changes which will profoundly transform health and healthcare to become much more connected, efficient, pre-emptive, precise, democratised and affordable. Teoh Seng Jing, Chief Executive Officer, UMCH Technology Sdn. Bhd.
The Vibrant Colour of Fipper
The strategy to grow the brand is crucial in the expansion of any retail businesses. Since our target group is confined within a specified range of age, our marketing strategies would have to revolve around influential factors of targeted consumers’ behaviour. We claim ourselves as representative of youngster’s lifestyle since our products can be worn at any occasion in most daily life activities and public places such as in mosques, gyms, beaches, toilets, malls, pool and even in cyber cafés. We aim to bring Fipper to every spot of the world to give everyone the chance to enjoy this quality, fashionable, colourful and environmentally friendly slippers. In that regard, influencer and digital marketing will be our main focus for the coming years. Other than that, we have also tapped into the children category through our comfortable children slippers. This indirectly made them our young brand ambassadors which will increase our brand awareness and, eventually, retain them as Fipper’s loyal customers when they grow up. Choong Jee Von, Chief Executive Officer (CEO), Fipper Marketing Sdn. Bhd.
Integration of IoT for Effective Monitoring of Heat Temperature
TF-AMD has to embrace I4.0 to ensure the quality of products manufactured meets and exceeds the customers’ expectations. E&E industry players should look at I.40 as an investment and something that should not be avoided. There are so many benefits and advantages that can be gained from conducting I4.0-based initiatives such as the IoT project in TF-AMD. We have successfully implemented a system that allows our ovens’ heat temperature to be monitored in real time thus increasing our product cycle time by 95% and reduced the reject rate to approximately 5%. Furthermore, this initiative also helps the staff to be more accountable of their actions and improved overall productivity to another level. Neoh Soon Ee, Managing Director, TF AMD Microelectronics (Penang) Sdn. Bhd.
Connecting the Dots - Shifting Digital Business Landscape with E-Commerce
As part of the team who built Shopee Malaysia from ground up, watching this company grow to where it is today in just four years to be the number one e-commerce platform in the country is phenomenal. Shopee’s success is attributed to the team’s hard work, perseverance and persistence despite facing different setbacks and challenges along the way. It is also the strong support from our brands, partners and the Government who form the backbone of our company, and most importantly, the trust and believe Malaysians have for us as users of the platform. We will continue to bring engaging and social experiences, and ensure that our consumers, sellers and businesses can enjoy the benefits of e-commerce even as they grow with us in this digital era. Ian Ho, Regional Managing Director, Shopee
360-degree Transformation of a Local Bakery Operation through Lean Initiatives
ZBAC is highly dependent on the buying trend data and LEAN initiative as they help to increase productivity and determine the stock purchase while reducing wastages in the production area. Other than that, one of our greatest achievements is being able to change the local eating habit from the staple breakfast dish, such as nasi minyak and nasi dagang, to our high quality bakery goods. Given the dynamic growth of food trends in Malaysia, we figured that now is the perfect time to establish our contemporary café brand in the local market scene. Suzana Salleh, Managing Director, Ziq Bakery and Cakes (ZBAC)
A Comprehensive Business Model in Conquering the Fruit Retail Market
The practice of comprehensive business model in our operation has contributed to MBG’sgrowth towards becoming the leading brand of fruits retail industry in Malaysia. We also managed to penetrate into the international market, despite our humble beginnings, with well-placed, effective marketing strategies. Additionally, we are quite optimistic in gaining control over this market starting with the consumers, retailers and suppliers — both local and foreign — due to the well-known fact that we are supplying high quality fruits. The money back guarantee concept also solidifies our grip on the market as a trusted brand that emphasises on product quality. Mr. Adnan Lee, Managing Director of MBG Fruits Sdn. Bhd.
Working Hand-in-Hand with the Local Community to Boost Langkawi's Tourism Industry
“Tasik Dayang Bunting is a hundred percent collaborative management effort between LETSB and the local community. The people who run the place are all locals, and excess to Pulau Dayang Bunting is exclusively by boat service operated collectively by some 300 local boat owners. LETSB adopts an integrated approach in managing and promoting its tourism-based assets by always giving preference to the local community in terms of employment and business opportunities.” En. Sharudin Hassan, Managing Director, LADA Eco-Tourism Sdn. Bhd.