Diversifying Strategy to Increase Profits and Productivity
ABM’s vast collection of songkok includes the exclusive signature curve design specially designed by the founder himself. The inner design of the songkok depicts the floral and zigzag patterns to provide comfort to the wearers. There are various types of size, height, color, pattern and material in each songkok collection. The materials used are mostly high quality velvet, durable, water resistance and washable. As a strategy to expand the demand, ABM introduced ten different brands which are segregated according to its quality and size; Putera, NAB 3 ¾’, NAB 4 ¼’, NAB 5’, ABM 2000 3 ¾’, ABM 2000 4 ¼’, ABM 2000 5’, ABM 1000 3 ¾’, ABM 1000 4 ¼’, and ABM 1000 5’.
Bringing More Value to the Park by Providing the Best Service
In line with the expansion of animals to the collection, the maintenance frequency should also be increased to provide excellent animal welfare at the park. However, the maintenance of cleaning, improving their bed and their food cost a fortune; hence, it needs donations from organisations to help them operate the park efficiently.
Prioritising Risk Management to Ensure Participants’ Safety
KJOS believes in providing the best services to its customers is the best policy, hence there is a particular Standard Operating Procedure (SOP) that the safety crew needs to follow to ensure the recreational activities are conducted in a smooth manner. Each guide and participant are required to adhere to the SOP before, during and after every outdoor activity to minimise the risk of unwanted accidents. The SOP is one of the contributing factors that allows KJOS to be certified by the MaTEX which fueled them to go even further. Local operators who passed the MaTEX Business Certification Programme are granted the MaTEX certificate that displays their level of competency and excellence, and also sanctioned to be promoted on international level once all the compliance standards are fulfilled.
Applying Lean Tools to Improve Customer Service, Enhance Efficiency, and Boost Productivity at Warung Highland Makmur Café
Employing VSM they found it took 15 hours 2 minutes to process 80 grammes of strawberryflavoured meat floss, seal them into 124 packets, and forward the package to the Sales Division. The VSM diagram indicated there was a 2 hours 25 minutes waiting period in-between the eight phases involved in the production process before the product can be delivered.
The Born Leader : Tuan Haji Ahmad Berek
A leader's role is to develop, empower people and not disdain others. Emphasised on social influence and build human relations. Authenticity and a genuine liking for people is needed to be people oriented leader. Recognised the need to cultivate relationships and connect with others on a personal level. Followed Japanese concept of WIGO (What Is Going On). Practiced grounded approach and respect staff as people.
Increasing Sales with Effective Strategies
ABH is constantly looking for better ways to understand the customer’s tastes and trends. This can be achieved from the detailed information in the membership programme. Once customer enrols this programme, all the consumer’s data are documented in the BI system. As the data allows a comprehensive view of customer behaviour, buying habits, and preferences, ABH able to customise their offerings to exact groups of customers.
Quest for Continuous Improvement
The company aims to be the market leader in the design, distribution, and implementation of industrial automation systems. It plans to achieve this by developing innovative marketing, engineering and after sales service strategies that satisfy the customer’s needs.
Optimising Manufacturing Unit Operations with Kaizen and Lean
Coordinated between November 2018 and January 2019, the Lean initiative in Bangi’s Duopharma manufacturing site set out to improve the production of Uphamol Suspension as well as to reduce the production cycle. Uphamol Suspension is one of the Duopharma Biotech’s popular products.
The Outcomes of J*FIsH Project
The J*FIsH success in creating a dynamic agrobusiness community in the rural area and in promoting a sharing economy among the villagers is best highlighted by case studies. For this purpose, eight out of the fourteen participants who are involved in various agrobusiness sub-sectors were selected as case studies to showcase their progress and achievements since signing up for the project.
Drawing Tourism with Old World Charm
Understanding that their guests are driven by curiosity to explore Melaka’s culture and heritage, Casa del Rio readily caters by providing guests with the modern comforts of a 5-star luxury stay along with a curated experience of historical Melaka.