
Deliver service to customer (16)
Berita Harian, Februari 14, 2020 - ShopeePay E-dompet Pertama Sertai DuitNow
Payments Network Malaysia (PayNet) dan Shopee bekerjasama menjadikan ShoopeePay sebagai e-dompet pertama platform e-dagang yang menyertai ekosistem DuitNow. Dengan kemasukan ShopeePay dalam ekosistem DuitNow, pelanggan Shopee boleh memindahkan wang dengan segera di antara e-dompet ShopeePay dan akaun daripada 40 bank serta lima e-dompet lain.
- Best Practices Type Newsclips
- Industry Services
- Company Name Shopee Malaysia
- Geographical Kuala Lumpur
The Edge Malaysia, November 11, 2019 - The Silent Juggernaut
Datuk Kenny Goh and his brothers, Hendry and Chee Seng, got their first computer in the early 1990s. They were, respectively, 17, 14 and 11 years old at the time. Their obsession with video games ignited a passion for technology. And after they had internet connection, the began fiddling around with the computer to see how it worked.
- Best Practices Type Newsclips
- Industry Services
- Company Name Macrokiosk Malaysia
- Geographical Kuala Lumpur
Shifting the Local Hospitality Industry towards Islamic-Oriented Practices

Located in the middle of Kuah town, AHL is frequently visited by tourists from all over the world. In its fourth year of operation, AHL receives many international guests, mainly from Middle East, China, India and Europe, which makes up 60% of its overall guests and the rest are the locals. Although AHL is 100% Syariah-compliant, this does not deter the hotel from receiving approximately 30% of Non-Muslim guests from staying at the hotel. Another attractive feature of this hotel is the preparation of Muslim prayer set in the room for the Muslim guests. The set is inclusive of a holy Quran, Yassin and praying mat to help the Muslim guests to perform their prayers easily in the room.
- Best Practices Type Infographics
- Industry Services
- Company Name Adya Hotel Langkawi
- Geographical Kedah
Enhancing the Tourism Experience with Islamic-Oriented Hotel
“Incorporating Islamic values in luxury hotels management proved to be a game-changer for us as the room occupancy rate reached up to 60% during Ramadhan, a feat achieved by only a few in the Malaysian hotel industry. The Syariah-compliant Hotel as well as Muslim-friendly Hotel has its own special values and uniqueness when compared to other conventional hotels. With a firm belief in our distinctive hospitality service, Adya Hotel successfully made a name as one of the most unique and competitive hotels in Langkawi which also contributed to its business sustainability until now”. -Razmi bin Rahmat, General Manager of, Adya Hotel Langkawi.
- Best Practices Type Case Studies
- Industry Services
- Company Name Adya Hotel Langkawi
- Geographical Kedah
Rising through Real Estate Ranks

Approaching its 43rd year of service, the company provides a comprehensive range of services encompassing all aspects of real estate. Our main purpose is to reduce complexities and provide their clients with clear-cut solutions to their real estate needs via integrated services consultancy. At Rahim & Co, it is a strong belief that the company’s strength lies in its people. It continuously stresses on teamwork and the importance of cultivating an environment that is quick to respond to market dynamics.
- Best Practices Type Infographics
- Industry Services
- Company Name Rahim & Co. International Sdn Bhd
- Geographical Kuala Lumpur
February 4, 2019, The Edge Malaysia - Can apple remake itself as a services play?
Apple will introduce a new subscription service for online gaming that has been dubbed the "Netflix for games" later this year. Games are by far the bestselling category on Apple's App Store — both in terms of total downloads as well as revenues. But why would anyone buy a monthly subscription to access a library of games when there are lots of free-to-play games on the App Store? For one thing, free games are just one part of the expansive and growing gaming inventory on the App Store.A subscription would give users access to paid games and include free coins and perks for the free-to-play games.
- Best Practices Type Newsclips
- Industry Services
- Company Name Apple Inc.
- Geographical International
The Real Estate World with Rahim & Co.
At Rahim & Co, the importance of teamwork and cultivating an environment that is quick to respond to market dynamics is highly stressed upon. In a constantly developing world where the real estate landscape keeps evolving, making the right decision requires in-depth knowledge on the market and its performance.
- Best Practices Type Case Studies
- Industry Services
- Company Name Rahim & Co. International Sdn Bhd
- Geographical Kuala Lumpur
Simplifying Treatment by Upgrading the Technology

In keeping abreast of technological advancement, the Centre acquired the intrabeam device in November 2018. The intrabeam device is used for a procedure known as Targeted Intraoperative Radiation Therapy (IORT) to treat early-stage breast cancer. Apart from being a prudent investment in terms of return on investment, the acquisition provides an alternative to the traditional radiation therapy for breast cancer patients.
- Best Practices Type Infographics
- Industry Services
- Company Name Prince Court Medical Centre (PCMC)
- Geographical Kuala Lumpur
Sustaining Business Performance Comprehensively

To grow the business, the company emulated other successful companies by drawing up SOP covering all aspects of its operations ranging from food preparation, cooking methods, kitchen operations and management, to back and front-office functions. There is a checklist and a system for everything done at The Manhattan FISH MARKET. Nothing is left to chance.
- Best Practices Type Infographics
- Industry Services
- Company Name Manhattan Fish Market
- Geographical Selangor
Expanding The Business Horizon

Established in November 2008, the venue is managed by MARDI MAEPS Management Sdn Bhd with the aim to showcase the whole value chain of the agriculture industry to the public. Since its inception, which was initiated by the Ministry of Agriculture and Agrobased Industry (MoA), MAEPS has been spearheading the introduction of agricultural products into the market, as well as empowering Malaysia’s agro-tourism industry.
- Best Practices Type Infographics
- Industry Services
- Company Name MARDI MAEPS Sdn Bhd
- Geographical Selangor
More...
Innovative Radiation Therapy Enhances High Quality Healthcare
“Knowledge on recent advances and best practices in cancer treatment impacts long term survival and quality of life.” Dr.Harjit Kaur Perdamen Consultant Breast & Endocrine Surgeon Prince Court Medical Centre
- Best Practices Type Case Studies
- Industry Services
- Company Name Prince Court Medical Centre (PCMC)
- Geographical Kuala Lumpur
October 22, 2018, The Edge Malaysia - Ramsay Sime Darby Uses Tech To Improve Efficiency
A couple of months ago,the healthcare provider, best known for its flagship Subang Jaya Medical Centre (SJMC), introduced Live Chat as an option for patients to book appointments."It used to be that you needed to call up the secretary of the specialist to make the appointment. Now, patients can go online, see what slots are free and decide there and then. It gives patients more control over their own healthcare," Brown explains.
- Best Practices Type Newsclips
- Industry Services
- Company Name Ramsay Sime Darby Health Care Sdn Bhd
- Geographical Selangor
October 8, 2018, The Edge Malaysia - The Man Who Transformed Airport Lounges
Over the last 20 years or so, international airports have intensified their competition with one another in trying to attract more passenger footfall. Plaza Premium Lounge was a shot in the arm for these airports. Not only was it a revenue stream sans operating costs for airport management, passengers were starting to plan their trips by taking into account the airports that had these facilities.
- Best Practices Type Newsclips
- Industry Services
- Company Name Plaza Premium Group
- Geographical International
Mapping New Horizons in Agro-Tourism Sector
“Back in 2010, when I started to join MAEPS, we slowly received the crowd from the government by hosting and organising events such as service awards, convocations and weddings. Gradually, from five small events a month, now we have grown exponentially to host more than 30 events a month. I must say that we grow quite fast. Clients believe that MAEPS can grow, and this has inspired me to move forward and work to provide a fulfilling and exciting experience to visitors. One of the reasons for the fast growing, is the approach we use to connect the clients. We want to deliver a personalised services and create the personal touch to each client as we believe it is the most effective approach to encourage them to keep coming back. This is the Hospitality DNA that must be instilled in our team to give the best to our clients.” Norafizah Rahman (CEM), Chief Operating Officer MARDI MAEPS Sdn Bhd
- Best Practices Type Case Studies
- Industry Services
- Company Name MARDI MAEPS Sdn Bhd
- Geographical Selangor