Wednesday, 20 November 2019 08:58

Going The Extra Mile and Getting Universally Right

“Our customers’ interests always remain a top priority to gain customers’ confidence through Universal Holidays’ uncompromising service delivery standards and commitment. We believed that the day that Universal Holidays was born, the technology system should also be born, so we embarked on the development of the system on a parallel level and we believe that technology is much as important as the cashflow that comes into the business. Without technology, you cannot operate and manage the business and distribution channels very effectively.” Faisal Mansoor, Chief Executive Officer (Co-founder), Universal Holidays Travel & Tourism Sdn. Bhd.

  • Best Practices Type: Case Studies
  • Industry: Services
  • Company Name: Universal Holidays Travel & Tourism Sdn Bhd
  • Geographical: Kuala Lumpur
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