Manage business resiliency (18)
UPIN & IPIN Malaysia’s Tourism Icon
“The focus on rural lifestyle and rustic ambience has moulded Upin & Ipin into endearing characters that are unique and different from the existing generic cartoon programmes. This uniqueness has not only endeared the series to its global audience, but also has promoted Malaysia as a ‘must visit’ tourist attraction.” “To make animation, you must have a process flow, a Standard Operating Procedure (SOP), and a training module to bring new talents in and train them. The studio must have a production pipeline to enable it to operate just like any other factory.” Haji Burhanuddin Md Radzi Founder, Managing Director, Les΄ Copaque Production Sdn. Bhd.
Changing with Modern Times: The CAL-Centric Transformation
“We had to do something to increase our visitors’ count and change people’s perception of this place and rebranding the theme park required numerous initiatives and our staff highest commitment. Nevertheless, the rebranding strategy paid off and we managed to attract a huge number of visitors afterward, with an increase of 200% visitors compared to the previous figure.The initiatives were deeply embedded with the customer-centric approach that places a high value on enriching visitors’ visiting experience with unique attractions. Our focus is not limited to the improvements of facilities and infrastructures of this theme park cum breeding ground, but also aggressive marketing strategies that proved to be an effective approach in making CAL as one of the top must-visit destinations in Langkawi among the local and international tourists.”
Sept 4, 2017, The Sun - Always Think Two Levels Ahead
Chuljin Yoon, the Chief Operating Officer of 11street shared his thoughts and views on retail industry towards digitalisation. He also highlighted that regardless of the task at hand and no matter what the role is, always think two levels ahead.
Excellent leadership and strategy deployment at Robert Bosch (2015)
Robert Bosch Malaysia demonstrates the accomplishment of outstanding strategic planning through a very structured policy deployment process, which sets the right focus and goals for the company. The deployment involves translating high-level objectives into smaller operational pieces depending on annual improvement priorities and target improvements. In essence, the best practices at Robert Bosch Malaysia that make the planning work are the precise input for planning and the establishment of short and long-term plans and goals based on the benchmarked business and customer requirements.