“Permit can be obtained from the Forestry Department office by following their procedure such as quotas, guide, ratios and few more things to be full filled before the approval. The best is to contact the Forestry Department at least 14 days before date for inquiries and applications regarding permit.” Mrs. Cik Marina Hamzah, General Manager, ORL Ventures (ORL).

“A wide range of attractive packages are offered to enable Ohana to stand as the most preferred operator in adventure tourism. Towards this aim as well, we have developed our own SOP from long experience and it ensures that the safety of all our participants are our priority. In addition, the preparation of food by our own staff specially to be served to hikers who follow our packages becomes another attraction that makes us different from our competitors. We also operate optimally by running numerous tours per month so that there would be many more participants who would know Ohana or come back to us for other adventures.” Mr. Nik Mohd Zawanie Nik Mat, Founder of Ohana Adventure Sports.

“The Janda Baik packages opened up a new horizon to Maverick as they offered more diverse activities resulting from our collaboration with local operators. Other than waterfall abseiling and jungle trekking that are run directly by Maverick, the integration of local tourism products help the domestic economy to expand as well. The safety aspects of each of the products are never neglected, so that also ensures that each product is individually sustainable in the long term. Big thanks to all our strategic partners who each have good awareness on participants’ safety and comfort, which really make it easy for all of us to move with the same rhythm.” Mr. Ahmad Shukry Awang Founder of Maverick Trainers and Consultants.

“We transformed our approach from offering packages that were just recreational into adventure tourist packages, in order to increase the demand for our tourism products. With that, now trips can proceed with a minimum participation of just two people, which of course optimised the company’s regular operations. Collaboration with travel agents at the Kuala Besut jetty to introduce Jenoba’s packages became the gateway to bringing in foreign tourists to try local tours and expand their stay in Terengganu. Jenoba’s hope for the future is for Terengganu to be as famous for all its exciting nature and outdoor adventure offerings, just as its beautiful islands are.” Mr. Mohd Najib Bin Alias, Manager, Jenoba Trading & Services Sdn Bhd.

“In order to attract even more foreign tourists, HCA improved its mangrove tour services by diving deeper into the world of fireflies; amassing as much information through local observation, reading as well as attending knowledge events, and sharing the knowledge. This enabled us to give interesting and finely detailed explanations about these amazing creatures, and this is what differentiated HCA from other operators. Foreign tourists are more interested in the concept of edu-tours (educational tours) and it is this concept that local operators need to offer in order to rank Malaysia as among the must-visit places on the world map. Besides that, collaboration with other product providers in the locality is also very important, so that there is a welcome diversity of local offerings. In turn that will attract tourism spending and raise the local economy and resident’s income. This is HCA’s firm belief in helping to form a sustainable tourism ecosystem in Cherating.” Mr. Mohd Hafiz Abdul Majid, Founder of Hafiz Cherating.

“ARBA offers unique travel experiences, especially its tours package for overseas holidays. In fact, ARBA always promotes a difference in both inbound and outbound travel practices by the company as it ensures that all its packages offered must have these advantages; ‘No tourist traps’, ‘Super saving, budget or premium choices’, ‘Halal food and prayers cared for’, ‘Fully licensed and trusted’, ‘Joined tour or private tour’ and ‘Strategically located accommodation’. To fully optimise its work efficiency, ARBA approaches this aim by digitalising almost all of its work processes, thus enabling its workforce to concentrate on the most important activity; sales, which can then be truly focused on and done more efficiently. For ARBA, the harnessing of approved customer profiling data is very critical in ensuring that ARBA’s marketing campaigns are directed towards the most appropriate target groups.” Mr. Ammar Roslizar, Chief Executive Officer, Arba Travel & Tours Sdn Bhd.

Today’s technology is not just about creating new versions of systems, it also requires creativity as an essential ingredient for every problem solving. We would never settle for the quickest or easiest solutions, we will always focus our creative energies to develop a plan to overcome any challenges we are facing. Furthermore, our team members are passionate about what they do and often bring new ideas to the table. It has been our dream to develop an online store and become well known throughout Malaysia. While some efforts may better than the others, the team takes the initiative to transform its vision into reality through their creative eyes. Mr. Kamal Naser, Multimedia Director, Crush Pix Production.

The road to becoming a successful I.T. company is full of hardships and challenges, let alone in becoming a Bumiputera I.T. company in Malaysia. We started with no real aim and only focusing on sustaining our business, but thankfully, we managed to grow the company to what it is now. Now, we can hire 72 staff and have developed more than 250 systems and applications. To keep ourselves updated with fast-paced technological advancements in the ICT industry, we must be highly adaptable without forgoing the timeliness in providing excellent service to our clients. This is difficult, if not impossible, to achieve if the culture of innovation is not fully embraced by our employees, even if various innovative initiatives were taken. I strongly believe that this culture is what allowed Aidan to endure, and its products trusted by our clients. More often than not, the culture of innovation has contributed to the product revolution that greatly helps in accelerating the digital transformation in our clients’ sites. Mr Khairul Anwar Mohamad Zaki, Director, Aidan Technologies Sdn Bhd

Becoming the main manufacturer of a product without a sustainable ecosystem is not an easy feat. However, we saw a huge potential in producing our own milk and conducting a thorough deep market research of the local dairy industry to identify and resolve any issues that could impede our progress. In time, we were able to expand our farm, the number of cows, our staff and finally bring Farm Fresh brand to become a national-level product. We have also invested in several cold rooms and temperature-controlled vehicles to ensure Farm Fresh milk retains its freshness when shipped to the market shelf. To maintain our competitive edge, we have our own R&D unit to develop more products every year. Since we are dealing with resources from live beings, the welfore of our 5,000 genetically modified cows is extremely crucial and has to constantly be at optimal level. Mr. Azmi Zainal, Chief Operating Officer, Farm Fresh.

Evenesis is a cloud-based event management platform that helps companies in creating memorable events. Apart from handling the pre- and post-event activities, the nine components of Evenesis also facilitate all activities on the day of the event. Its user-friendly feature adds more appeal to new and existing users while delivering an enhanced event experience for both the organisers and the participants. Mr Yusno Yunos, Founder & CEO, Y Us Sdn Bhd.