Implementing 5S and the two Lean projects have enhanced employee awareness on the potential for improving existing work processes. Apart from keeping wastage to a minimum, it has encouraged the staff to employ teamwork and work as a cohesive group to solve any problem that may crop up. This will be an ongoing project as we are convinced it is effective as proven in many large Japanese corporations which have adopted such projects. Furthermore, it brings us a step closer to implementing Industry 4.0 in the near future. Amnan Fakri Othman, Chief Executive Officer, AF Vision Holdings Sdn Bhd

Technology can change the way we work and certainly allows people to be more efficient and reduce human errors. BI has helped us a lot in warehouse buying and management. ABH also monitors cash flow in real-time and eliminates tedious manual work. Data on customer behaviour is the input used to develop a more effective marketing strategy and thus increase company sales. Workers are more productive because they work with data. Mr Dancan Low, Managing Director, Apple Baby House.

"Our vision is to be the market leader in industrial automation solutions. We strive to provide our customers with reasonably priced innovative products that help increase productivity, enhance efficiency, and boost competitiveness. We endeavour to build long-term relationships with our customers by integrating honesty, integrity, and good business ethics in our customer service." - Mr. Michael Goh, General Manager, Evolution Marketing & Engineering Sdn Bhd.

"As a leading manufacturer of pharmaceutical products in Malaysia, we produce high quality products that are safe for consumers, and we ensure that the products meet the specifications requested by our customers. To achieve this purpose, work process in plants is enhanced through various methods involving all employees. Indirectly, this process will reduce waiting times for production as well as increasing overall productivity." -Mr. Krisnakumara-Reddi a/l Kesava-Reddi, Chief Manufacturing Officer, Duopharma Biotech Berhad.

The J*FIsH Model is a novel and comprehensive approach in developing a sharing economy where the trickle-down effect gives everyone in the community an opportunity to prosper and excel. By obtaining the MyGAP Certification and/or Halal Certification, project participants have enhanced their productivity levels, product quality, marketability, and cash flow. The internationally recognised certifications have transformed the operators into forward-looking and global standard farms/enterprises. The IBE model has not only turned the once traditional farmers/enterprises into successful agro-food entrepreneurs, it has also promoted a sharing economy that utilises and boosts local talent and workforce, and enablesavailable natural resources to be utilised more effectively. Collaboration (ukhwah) among local agrofood producers including local and external communities has infused a global thinking and attitude, and inculcated a strategic and result oriented mindset. Armed with international standards certifications coupled with IBE Model Application, the farmers/entrepreneurs are ready to explore the global market market place which is part of the key phases /stages of business maturity level of the MAI Qcs Maturity Model ™ -Mr. Ishar Omar, Managing & Principal Consultant, MAI Q Consult & Services

Success in the hospitality industry boils down to teamwork between departments and, on your part as a manager, keen discernment. It is about being able to recognise potential in different aspects of the business, especially when it comes to recruiting. People who can enhance the business are valuable assets and you must be able to work out who they are. I have witnessed a waitress being promoted to a restaurant manager after a few years of training. Training is so essential. You train a person not to just perform their job well but to be able to take over a higher position when the time comes. Michael Quay, Hotel Manager.

“Our motto at iCookAsia is to produce quality content often and fast. It is the most important thing when it comes to sustaining a digital media platform. Audiences want informative content that introduces them to something new and as content creators, it is our responsibility to uphold this.” Ezmir Razali, CEO of iCookAsia

Terberg Tractors Malaysia has achieved market leader status in the Malaysian market because we offer a one-stop cradle to grave solution. We not only make and deliver the tractor but we also take care of it from day one. Our focus has always been to deliver best-inclass equipment and expertise to improve efficiency and competitive advantage for our customers. Mr Boo Wei Ching, Director of Terberg Tractors Malaysia

Advances in clinical, medical and data sciences coupled with technology and their convergence under the fourth industrial revolution are paving the way for unprecedented changes which will profoundly transform health and healthcare to become much more connected, efficient, pre-emptive, precise, democratised and affordable. Teoh Seng Jing, Chief Executive Officer, UMCH Technology Sdn. Bhd.

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The strategy to grow the brand is crucial in the expansion of any retail businesses. Since our target group is confined within a specified range of age, our marketing strategies would have to revolve around influential factors of targeted consumers’ behaviour. We claim ourselves as representative of youngster’s lifestyle since our products can be worn at any occasion in most daily life activities and public places such as in mosques, gyms, beaches, toilets, malls, pool and even in cyber cafés. We aim to bring Fipper to every spot of the world to give everyone the chance to enjoy this quality, fashionable, colourful and environmentally friendly slippers. In that regard, influencer and digital marketing will be our main focus for the coming years. Other than that, we have also tapped into the children category through our comfortable children slippers. This indirectly made them our young brand ambassadors which will increase our brand awareness and, eventually, retain them as Fipper’s loyal customers when they grow up. Choong Jee Von, Chief Executive Officer (CEO), Fipper Marketing Sdn. Bhd.

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