Monday, 04 May 2020 15:37

Integration of IoT for Effective Monitoring of Heat Temperature

TF-AMD has to embrace I4.0 to ensure the quality of products manufactured meets and exceeds the customers’ expectations. E&E industry players should look at I.40 as an investment and something that should not be avoided. There are so many benefits and advantages that can be gained from conducting I4.0-based initiatives such as the IoT project in TF-AMD. We have successfully implemented a system that allows our ovens’ heat temperature to be monitored in real time thus increasing our product cycle time by 95% and reduced the reject rate to approximately 5%. Furthermore, this initiative also helps the staff to be more accountable of their actions and improved overall productivity to another level. Neoh Soon Ee, Managing Director, TF AMD Microelectronics (Penang) Sdn. Bhd.

Thursday, 30 April 2020 11:31

Connecting the Dots - Shifting Digital Business Landscape with E-Commerce

As part of the team who built Shopee Malaysia from ground up, watching this company grow to where it is today in just four years to be the number one e-commerce platform in the country is phenomenal. Shopee’s success is attributed to the team’s hard work, perseverance and persistence despite facing different setbacks and challenges along the way. It is also the strong support from our brands, partners and the Government who form the backbone of our company, and most importantly, the trust and believe Malaysians have for us as users of the platform. We will continue to bring engaging and social experiences, and ensure that our consumers, sellers and businesses can enjoy the benefits of e-commerce even as they grow with us in this digital era. Ian Ho, Regional Managing Director, Shopee

Thursday, 30 April 2020 11:01

360-degree Transformation of a Local Bakery Operation through Lean Initiatives

ZBAC is highly dependent on the buying trend data and LEAN initiative as they help to increase productivity and determine the stock purchase while reducing wastages in the production area. Other than that, one of our greatest achievements is being able to change the local eating habit from the staple breakfast dish, such as nasi minyak and nasi dagang, to our high quality bakery goods. Given the dynamic growth of food trends in Malaysia, we figured that now is the perfect time to establish our contemporary café brand in the local market scene. Suzana Salleh, Managing Director, Ziq Bakery and Cakes (ZBAC)

Friday, 21 February 2020 14:36

A Comprehensive Business Model in Conquering the Fruit Retail Market

The practice of comprehensive business model in our operation has contributed to MBG’sgrowth towards becoming the leading brand of fruits retail industry in Malaysia. We also managed to penetrate into the international market, despite our humble beginnings, with well-placed, effective marketing strategies. Additionally, we are quite optimistic in gaining control over this market starting with the consumers, retailers and suppliers — both local and foreign — due to the well-known fact that we are supplying high quality fruits. The money back guarantee concept also solidifies our grip on the market as a trusted brand that emphasises on product quality. Mr. Adnan Lee, Managing Director of MBG Fruits Sdn. Bhd.

Friday, 21 February 2020 08:53

Working Hand-in-Hand with the Local Community to Boost Langkawi's Tourism Industry

“Tasik Dayang Bunting is a hundred percent collaborative management effort between LETSB and the local community. The people who run the place are all locals, and excess to Pulau Dayang Bunting is exclusively by boat service operated collectively by some 300 local boat owners. LETSB adopts an integrated approach in managing and promoting its tourism-based assets by always giving preference to the local community in terms of employment and business opportunities.” En. Sharudin Hassan, Managing Director, LADA Eco-Tourism Sdn. Bhd.

Wednesday, 05 February 2020 09:06

Digitalising Retail Business to Enhance Service Quality

Apart from the creation of effective marketing strategies, digitalising some of the business activities has also enabled the monitoring of our 8 outlets’ sales activities remotely. In addition, based from the sales data gathered in Slurp! POS system, the inventory and stock management also became smoother since RMCFI is able to create an accurate projection of required raw materials for a certain period of time. Furthermore, the data compilation from Slurp! greatly helps RMC to focus on critical areas of improvements, especially our food dan services quality which are highly regarded by our patrons. Jamaluddin Omar, Manager Cibiuk Putra Kajang, cum Director RMC Food Industries Sdn. Bhd.

Thursday, 30 January 2020 10:24

Developing A Distinctive Business Like No Other

Secret Recipe has gone through many ups and downs since its establishment. Leveraging on our strengths of producing high quality and appetizing cakes, Secret Recipe has established its brand in the F&B industry in both local and international markets. For business expansions, Secret Recipe offers potential investors to be franchisees, working hand in hand to grow business together. Secret Recipe will strive to maintain its vision to be the best and continue to grow. Patrick Sim, Business Development, Director,Secret Recipe Cakes and Café Sdn. Bhd.

Thursday, 26 December 2019 08:58

Bake with Love, Serve with Smile

Today's organisations face a dizzying array of issues ranging from cost control, customers' satisfaction, quality, productivity, competitiveness, change, technology and more. In today's business, customers' satisfaction is of the utmost priority since it determined business viability. However, sustaining a good relationship with customers and fulfilling or exceeding their expectation is not an easy feat especially in the ever-changing business world. More so with the inevitable rise in prices of goods and services, a business faces a never-ending struggle to deliver valueble services while at the same time maintaining a viable financial position. This fact is truer for small and medium-sized (SMEs) corporations in Malaysia. To stay relevant in the current market, SMEs need to continuosly make an improvement to their current operation to remain competitive in global competition by constantly meeting unprecedented market changes. Joy Bakery Snd Bhd, a Sarawak-based company, overcome this hurdle through the support of Malaysia Productivity Corporation (MPC).

Thursday, 26 December 2019 08:48

Mission Critical : Business Foresight

To play a game, you need participants, but to win it you need a plan, a game plan. The same could be said for business. In ever-changing business world, a plan is what makes or breaks the business. With a well-made plan, businesses can stay ahead of their competitor and vice versa. However, only having a good plan is not enough, seamless execution and deployment of the plan must go hand-in-hand. This is the story of a Malaysian-made company's journey in the strategic planning and deployment project and how it motivated them to be the best.

Tuesday, 17 December 2019 10:07

Langkawi Cable Car: Reaching for the Sky

“The cable car lengthy waiting time issue prompted PLSB to revise its business model in order to sustain the cable car operation. It was from there that PLSB decided to introduce boarding time system and diversify its product with a customer-centric approach, which led to the creation of a theme park with multiple attractions. The solution did not only resolve the lengthy waiting time issue, but also allowed PLSB to attract and retain more visitors thus generating a healthy revenue flow. The strategic partnerships have also contributed to the fast development of various attractions within the theme park. In its journey to provide its visitors with the best customer experience, PLSB included several attractions in a single package which gave the visitors plenty of things to do while waiting for their turn to ride the cable car.” Ir. Abu Hashim Abdul Rahman Acting Chief Operating Officer, Panorama Langkawi Sdn. Bhd.

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