Manage change

Manage change (35)

Tuesday, 12 January 2021 14:58

A Balance Between Superb Service & Attractions And Profitable Operations

As in any business, there has to be a balance between good value-for-money and profit sustainability. Hasan and the Santika team are always on the lookout for what visitors want, what works and whether it can be done as cost-effectively as possible. How do they gather the data on customer behaviours, preferences and trends? While as a small family-run entity, they may not use highly scientific methods, they do use keen observation and feedback especially direct questions to visitors and even potential visitors met at other places.

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  • Best Practices Type Infographics
  • Industry Services
  • Company Name Santika Hulu Langat
  • Geographical Selangor
Tuesday, 12 January 2021 14:49

Captivating Traditional Experiences Await in A Nostalgic Kampung Enclave

"Santika’s focus evolved away from being just another Malaysian homestay into a place of unique experiences, highlighting authentic Javanese-Malaysian identity; one in which even natives of Java would find interestingin its inter-mixed evolution inMalaysia. Santika Hulu Langat truly hasgreat potential in being highlighted as a tourist attraction when it is packaged and branded with its unique offerings. Which was why in 2019 the Santika Musical Village package was introduced after taking into consideration the trend and demand of domestic and foreign tourists who were interested in both food and musical attractions. The readiness to evolve or change was a key element in making Santika a success, as it would be for other lagging places that are willing to change and make tourism in Malaysia on par with other countries in the world.” Mr. Hasan Muhamad Suyat, Manager, Santika Hulu Langat.

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  • Best Practices Type Case Studies
  • Industry Services
  • Company Name Santika Hulu Langat
  • Geographical Selangor
Friday, 09 October 2020 12:02

Bringing More Value to the Park by Providing the Best Service

In line with the expansion of animals to the collection, the maintenance frequency should also be increased to provide excellent animal welfare at the park. However, the maintenance of cleaning, improving their bed and their food cost a fortune; hence, it needs donations from organisations to help them operate the park efficiently.

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  • Best Practices Type Infographics
  • Industry Services
  • Company Name Zoo Melaka
  • Geographical Melaka
Friday, 09 October 2020 11:56

Discovering Zoo Melaka : Where Wildlife Meets Nature

The task of developing ZM to become one of the tourism products in Malacca is not a oneday job. It requires effective and strategic implementation that embed a deep understanding of what the public wants and the current trend in the tourism sector. There are three important elements that greased the wheels of operation and simultaneously made the park a must-see destination – expanding the number of the wildlife, ensuring optimal cleanliness of the exhibits and improving the visitor comfort level. YBhg. Tuan Shadan Bin Othman, Yang Dipertua MPHTJ

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  • Best Practices Type Case Studies
  • Industry Services
  • Company Name Zoo Melaka
  • Geographical Melaka
Monday, 14 September 2020 20:47

StarBIZ, May 19, 2020 - Shopee : New Normal in World of Retailing Here to Stay

Kuala Lumpur : Over 32 million Malaysians are affected by the Movement Control Movements (MCO) introduced on March 18 to control the spread of Covid-19. This directive has brought about new normal even in the world of retailing that according to Shopee is here to stay. With consumers fully embracing e-commerce, businesses across industries are seen to be pushing boundaries and accelerating their digital presence.

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  • Best Practices Type Newsclips
  • Industry Services
  • Company Name Shopee Malaysia
  • Geographical Kuala Lumpur
Monday, 14 September 2020 20:18

StarEDU, May 10, 2020 - Secure Platforms Crucial for Effective Online Education

The closure of schools due to the Covid-19 pandemic has caused a surge in the usage of online platforms as educational tools to ensure students learning is not disrupted.

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  • Best Practices Type Newsclips
  • Industry Services
  • Company Name SMG Entertainment Sdn Bhd
  • Geographical Selangor
Wednesday, 15 April 2020 15:21

Industry 4.0 - Digital Bosch plant in Blaichach, Germany

The Bosch Blaichach plant is renowned for passionately driving advanced industrial technology. This video captures on a journey through Bosch Blaichach factory of the future and demonstrates a comprehensive digital approach and the daily usage of wide-ranging Industry 4.0 applications by their experts. Source: Youtube

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  • Best Practices Type Video
  • Industry Manufacturing
  • Special Issue Industry 4.0
  • Company Name BOSCH Headquarters
  • Geographical International
Monday, 06 April 2020 09:11

New Straits Times, January 11, 2020 - Digitisation Can Help Agricultural Sector Reap Better Gains

Palm oil can be found in a variety pf products like soaps, cosmetics and biscuits. It is an important commodity in Southeast Asia, particularly in Malaysia. Back in 2018, Malaysia produced over 19.5 million tonnes of crude oil palm from a planted area of 5.8 million hectares. The total export of palm oil and palm-based products was 25.2 million tonnes, which generated export earnings of RM 67.5 billion. But palm oil has encountered a lot of negative headwinds regarding how its farming practices have resulted in deforestation.

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  • Best Practices Type Newsclips
  • Industry Agriculture
  • Special Issue Industry 4.0
Monday, 13 January 2020 17:27

The Edge Malaysia - How Malaysian Companies See Business in 2020 (16 December 2019)

Despite external headwinds, Malaysian companies are not as gloomy about their business prospects next year as one might expect. HSBC's latest global survey, "Navigator: Now,next and how for business", which gauges business sentiment and expectations of trade activity and business growth of 9,131 companies in 35 markets - including 202 firms in Malaysia - indicates that Malaysian businesses are optimistic about the outlook for the year ahead. In fact, 81% of businesses forecast sales growth next year, largely through improved productivity and entry into new markets. Nevertheless, confidence is not unanimous across Malaysian firms, with almost 31% of companies more pessimistic about growth than a year ago - considerably more downbeat than the global average (18%). Read on for other interesting results from the survey, which was conducted between August and September this year.

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  • Best Practices Type Infographics
  • Industry Others
Monday, 13 January 2020 16:59

The Edge Malaysia - Commendable Improvements in Corporate Governance (18 November 2019)

To achieve long-term success against a backdrop of ever-changing dynamics, companies need to ensure that the core values of good governance remain a fundamental focus. After assessing 866 public-listed companies in Malaysia based on the Asean Corporate Governance scorecard for the MSWG-ASEAN Corporate Governance Awards 2018, Minority Shareholders Watch Group says there were commendable improvements in companies disclosing CEO's remuneration, number of companies giving notice of their annual general meetings (AGM) at least 28 days before the event as well as implementation of board diversity.

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  • Best Practices Type Infographics
  • Industry Others
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